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Plans & Billing

Compare plans, understand how the rolling 12-month invitation cap works, and manage upgrades, downgrades, payments, and cancellations.

9 articles
Choosing the right plan for youAn overview of the Free, Lite, and Premium plans and how to pick the one that fits your meeting volume.
How the rolling 12-month cap worksAn explanation of how the invitation cap works on your rolling 12-month calendar.
Upgrading your planHow to upgrade from Free to Lite or Premium, or from Lite to Premium.
Downgrading your planHow to downgrade to a lower plan tier and when the change takes effect.
Understanding your billing cycleHow Med Sales Hub bills you monthly and where to find your invoices.
Updating your payment methodHow to change the credit card on file for your Med Sales Hub subscription.
Cancelling your subscriptionHow to cancel a paid subscription and what happens after cancellation.
What happens when you hit your invitation capWhat to expect when you reach your plan's invitation limit and how to get more invitations.
Requesting a refundOur refund policy and how to request a refund if something went wrong.