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Requesting a refund

Our refund policy and how to request a refund if something went wrong.

Med Sales Hub subscriptions are month-to-month. If you're not happy with the platform, cancel anytime — your paid access continues until the end of the billing cycle you paid for.

When we might issue a refund

  • Duplicate charges

  • Technical issues that prevented you from using the platform

  • Charges after you canceled that shouldn't have gone through

How to request

Email [email protected] with your account email, the date and amount of the charge, and a brief explanation. We'll respond within three business days.

Section 5: Account & Settings

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