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Blocking a practice or another rep

How the block feature works, what it does, and what it doesn't do.

Med Sales Hub has a block feature to stop message exchanges. Here's exactly what it does.

What blocking does

  • Both parties stop receiving messages from each other

  • The existing thread stays visible but is marked "Blocked" and the input is disabled

  • Blocks are symmetric — you don't need to know if the other person blocked you

  • You can unblock anytime

What blocking does NOT do

  • Does not hide the other person from your network

  • Does not cancel existing or future meetings

  • Does not hide profiles

  • Does not affect matching

How to block or unblock

  1. Go to My Account

  2. Click the Account tab

  3. Find Blocked users

  4. Add or remove users from your block list

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