The Office policies and food preferences field is the most important field on your practice profile. Reps read it before every visit. Filling it out completely means smoother meetings and better food choices.
What to include
Parking instructions and where to park
Sign-in process at the front desk
Lunch logistics (where to set up, what time to arrive, who to give food to)
Food preferences (vegetarian options, allergies, dietary restrictions)
Cuisines or restaurants your staff prefers, or wants reps to avoid
Allowed sample types and what reps cannot bring
Dress code expectations
Any other rules or expectations for reps
Character limit
The field allows up to 2,000 characters. A live character counter helps you track how much you've written. There's a minimum of 100 characters to make sure you put in some detail.
Why this matters
Reps read this before every visit. A well-written policies field means reps show up prepared — with the right food, the right samples, and awareness of your practice's specific needs. Everyone's meeting goes better.