Med Sales Hub does not store, process, or transmit patient health information (PHI). We handle scheduling data, provider names and specialties, and rep meeting logistics — none of which are PHI under HIPAA.
Why HIPAA doesn't strictly apply
HIPAA applies to protected health information — patient records, treatment details, diagnoses, and similar. Our platform never touches that. We know which providers work at a practice and which reps meet with them, but we don't know anything about the patients those providers treat.
What we do collect
Practice contact information and specialty
Provider names (no patient-linked data)
Rep contact information and product portfolio
Meeting schedules and logistics
Messages between reps and practices about meetings
Security regardless
Even though HIPAA doesn't strictly apply, we follow strong security practices — encryption, access controls, and regular audits. See article 47 for details.