Med Sales Hub doesn't ask you to pick a plan. Instead, your price is based on the number of medical practices in your territory — so as your territory grows or shrinks, your plan adjusts automatically to match. This article walks through how that works and what to expect.
How pricing works
Your monthly price is determined by how many medical practices are currently in your territory:
Tier | Practices in Your Territory | Price |
Free | 0 | $0/month |
Lite | 1–3 | $29/month |
Growth | 4–10 | $79/month |
Premium | 10+ | $149/month |
There's nothing to select during signup or afterward — your tier is calculated automatically based on your current territory size.
Why we price this way
Most sales tools charge a flat rate no matter how much you're actually using them. We built Med Sales Hub differently: you only pay for the size of the territory you're actually working. Reps just getting started — or working a small territory — pay less, or nothing at all. As your territory grows, your price scales with it, so the cost always reflects the value you're getting.
How your tier is determined
When you create your account, you'll add a credit card, but you won't be charged unless you have at least one medical practice in your territory. From there, your tier is recalculated automatically any time a medical practice is added to or removed from your territory.
Adding and removing practices
You're in control of your territory at any time:
Adding a practice: Practices are added to your territory automatically as they sign up and are matched to you, or you can be added manually to a practice's network.
Removing a practice: If there's a practice in your territory you're not currently calling on or targeting, you can remove it from your Network page at any time. Removed practices won't be matched with you for new meetings, though any existing meetings on your calendar are not affected.
Important: once a practice is removed, it can't be manually re-added. If you need a removed practice added back to your territory, email us at [email protected].
When your price changes
If enough practices are added to or removed from your territory to move you into a different tier, here's what happens:
Your new price takes effect on your next billing date — changes never apply mid-cycle.
You'll receive an email notification before the change goes into effect, telling you your new tier, your new price, and the date it starts.
There's nothing you need to do to accept the change — it happens automatically.
Frequently asked questions
Do I need to choose a plan when I sign up? No. You'll enter a payment method during account creation, but your tier is determined entirely by your territory size — not by a selection you make.
What if I don't have any practices in my territory yet? You're on the Free tier and won't be charged anything until a practice is added to your territory.
Can I see which tier I'm currently on? Yes — go to Account → Subscription & Billing to see your current tier, price, and the number of practices it's based on.
Will I ever be charged without warning? No. Any price change is communicated by email before it takes effect, and changes are only applied at your next billing date, never in the middle of a current cycle.