Once a rep is in your network, you can send them direct messages through Med Sales Hub — no need to hunt down their email or phone number.
Where to start a conversation
Conversations start from one of two places:
Your Reps page — Click a rep, then click Message
A meeting drawer — Open any meeting on your calendar and click Message rep
Both of these route you to the Messages page with a thread open.
How conversations work
There's one continuous thread per rep — all your conversations with them in one place. You don't have separate threads per meeting. Click into any thread to see the full history.
What you can message about
Meeting logistics (parking, entry instructions, timing)
Food preferences for a specific visit
Follow-up questions after a meeting
Requests for information or materials
Notifications
Reps receive an email notification when you send a message if they're offline. If they're active in the app, they see your message right away.