Email verification confirms you own the email address you used to sign up. This is a required step before you can access your account.
How it works
1. After you complete signup, Med Sales Hub sends a 6-digit verification code to your email
2. Enter the code in the verification screen in the app
3. Once verified, you're taken to your dashboard
The code expires in 24 hours
If more than 15 minutes have passed, click Resend code on the verification screen. A new code will be sent to your email.
Didn't receive your code?
Try these steps in order:
1. Wait 2-3 minutes. Email delivery can be slightly delayed.
2. Check your spam or junk folder. Verification emails sometimes get filtered.
3. Confirm you entered your email correctly. If there's a typo, you'll need to sign up again with the correct address.
4. Add [email protected] to your contacts. This helps future emails land in your inbox.
5. Click Resend code on the verification screen.
6. Contact support. If nothing works, email [email protected] and we'll manually verify your account.
Why verification matters
Email verification protects the platform from fake accounts and ensures practices and reps are communicating with real people. It also means you'll receive important account notifications — like new meeting invitations, cancellations, and messages — without them getting lost.