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Contacting support

How to get help from the Med Sales Hub support team.

The fastest way to get help is by emailing [email protected]. We respond within one business day.

Include in your email

  • The email address you use to log in to Med Sales Hub

  • A description of what you're trying to do

  • What's happening instead

  • Any screenshots or error messages

Support hours

Our support team responds during standard business hours, Monday through Friday. We aim for one-business-day responses, and most issues are resolved within 24 hours.

Section 8: Product Updates

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